Shipping Information
Processing Time: Orders are usually processed within 1–3 business days.
Shipping Locations: We ship worldwide. At the moment, all orders are fulfilled from France.
We offer Free Shipping over 50€ for EU and US orders.
Estimated Delivery Times:
- France, Belgium, Germany & The Netherlands: 2–4 business days
- European Union (other countries): 3–8 business days
- United States: 3–5 business days
- International: 7–14 business days
Note: These are estimated times. Delivery times may vary depending on your location and local customs.
Tracking: Once your order is shipped, you will receive a tracking number by email. You can follow your parcel directly via the link provided.
Customers are responsible for any applicable customs fees or import taxes. You will find more information in the FAQ.
Returns and Exchanges
Return Policy: Returns are accepted within 14 days of the delivery. This means you have 14 days from the day you receive your items to return them to us.
Item Condition: Returned items must be unused and in original condition to be eligible for a refund.
Damaged Items: In the event of a damaged or faulty item, you can request either a refund or an exchange.
Request a Return: To request a return or an exchange, please contact us via the contact form and include your order number and the reason for the return. We will then review your request and send you return instructions once it has been approved.
Return shipping costs are the responsibility of the customer.